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We are an independant broker dealing with national and local companies alike in a position to offer you completely unbiased advice on the wide range of designs,finishes and different specifications available.

We can find you the best windows and doors available in your area, or nationally, to suit your requirements and budget. We can also advise you on different funding arrangements available to you, either through the individual double glazing companies or through independant advisors.

Most people would rather buy from one of the large national companies for their quality, security and guarantees but are deterred because of the expectation of high prices and the "HARD SELL" from hard nosed salesmen on commission.We are in a position to negotiate with these companies and secure their Lowest Possible Prices for your order.Alternatively,if you would rather give your business to a local company, we can find the supplier that meets your requirements and budget.


Q. Can you explain the difference between external and internal beading ?

A. External beading is where the glass unit is put into the frame from outside and a snap in bead holds the glass in place.Obviously this poses a substantial security risk in that the glass unit can be removed from outside the house.Internal beading is where the glass unit is fitted from inside the house and can only be taken out from inside the house.Obviously this is a much preferred system if security is a consideration.Where possible,subject to budget,we will only recommend companies that feature internal beading.

Q. What is the difference between fully welded and mechanical joints on a window or a door ?

A. All pvcu windows are welded on the four corners .On a fully welded window or door the transoms and mullions are also welded to the main outside frame and to each other,making a very strong and secure unit.Mechanical joints on the transoms and mullions are either slotted in or held with screws leaving the only strength on the four corners of the outside frame.

Q. Some pvcu frames are thicker than others. Why and which is the best size?

A. We would always recommend a 65mm or70mm frame thickness. This is because most wooden windows are 3 inch nominal size and this size frame will fit in exactly the same place as the existing wooden window. It is also the strongest size.Different levels of internal re-inforcement can also affect the strength of the window quite substantially. Again this is subject to budget.

Q. I am put off pvcu windows by the black seals that surround each glass panel, and particularly the large black rectangle you see on most doors. Is there any alternative?

A. Most of the smaller companies still have visible black gaskets surrounding their glazing units. Some companies have white gaskets, but these can discolour after time. Another alternative is a black gasket on the outside and a white gasket on the inside. This arrangement looks better from inside the house. The best looking system of all uses a gasket that is hidden behind the frame so no gasket is visible.

Q. What is fensa ?

A. For a very detailed answer visit the fensa website http://fensa.ggf.co.uk/what.phtml. We will obviously only recommend companies that are fensa registered.

Q. My windows were originally wooden sliding sash windows but were replaced with aluminium units during the 70's. Can I keep the original wooden surrounds?

A. Unless your wooden surrounds are in extremely good condition, or are of particular architectural interest, most responsible companies will completely remove all the woodwork (the sashbox) round the window, rebuild the sashbox and fit pvcu liners and architraves round the new window to copy the existing arrangement. There are now excellent pvcu sliding sash windows on the market. These tend to be more expensive than casement windows but without a doubt they look far superior, particularly when  they are fitted with external georgian bars.

Q. All companies seem to offer a 10 year guarantee on pvcu windows and doors. Do these differ at all?

A. Always check the history of the company you are thinking of placing an order with.Some double glazing companies have been into voluntary liquidation several times and the usual side effect of this is that they refuse to honour guarantees issued by the previous trading company.A useful and re-assuring backup is to have a separate deposit indemnity and guarantee protection (such as the Consumer Protection Association,undefined) We will only recommend companies who have had a secure past.

Q. What are sculptured frame windows?

A. Sculptured frame windows are a fairly recent development. Rather than just a flat or bevelled outside frame, these windows have ovolue edges to their frames, making the windows and doors look more like woodturnery. This again is a matter of personal choice but they can be very attractive,particularly on the inside of the house.

Q. What are Tilt and Turn windows?

A. Tilt and turn windows are a continental design window that hinge at both the side and the bottom.The hinge at the bottom allows the window to tilt inwards for ventiiation approx 100mm. The hinge at the side allows the window to fully open inwards giving easy cleaning and excellent Fire escape.

Q. I am concerned about fire escape from my bedrooms. My windows at the moment are either a top opening fanlight only or are wooden sliding sash windows?

A.  New building regulations cover fire escape from habitable rooms upstairs. Briefly they state that you cannot make an existing situation worse and that a minimum size opening window not more than 1100mm from the floor should be fitted.There are exceptions to these rules but we can advise you at the consultation stage.It is obviously an important issue and one that should be given thought at the design stage.

Q.  I have an old property in a conservation area. What are the restrictions?

A.  You have to apply for permission to change you windows and doors but providing you are choosing a style that is in keeping with your property there should not be a problem. Several companies supply pvcu sliding sash windows and some also offer external georgian bars (on the outside of the glass). Copies of existing stained glass can be made by most companies. Pvcu windows and Fascias cannot be installed in Listed Buildings.

Q.  How long will I normally have to wait from ordering to installation?

A.  Most Companies work on a timescale of approximately 4-6 weeks from order to installation, but most will allow you to delay installation for up to 3 months if you wish.

Q.  I want to get quotes for replacement windows and wish to borrow the money on my mortgage. Is there any way to fix the price so I know exactly how much I need to borrow?

A.  We can usually arrange for an order to be placed "subject to building society approval". This means that the price is fixed until you receive your mortgage offer. If you wish to proceed to manufacture and installation this can be done without paying a deposit,a copy of the mortgage advance is sufficient, with the whole balance being paid on completion of installation.If the mortgage advance is not forthcoming,the order will be cancelled.

Q.  I am always seeing special offers from double glazing companies offering massive discounts. Surely these can't all be legitimate?

A.  Most special offers are designed to entice customers to contact the companies for a quote and can mostly be taken with a pinch of salt.  Occasionally a major company will have a special short term promotion or special discount. We will advise you when these become available to enable you to take advantage of them if you so wish. At the end of the day it is the bottom price coupled with the quality that is important, not the percentage discount.

Getting the design right